Privacy Policy

Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your information when you use the Service and informs you of your privacy rights and how the law protects you.

We use your personal information to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and definitions

Interpretation

Words whose first letter is capitalized have the meaning defined in the following terms. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access the Service or a part of it.

  • Related party means an entity that controls, is controlled by, or is under common control with a party, where "control" means the ownership of 50% or more of the shares, interests, or other securities carrying voting rights for the election of directors or other governing bodies.

  • The Company (referred to herein as the "Company", "We", "Us" or "Our") refers to 159 Saddlecrest Close NE, Calgary, AB T3J 5B7, Canada, 159 Saddlecrest Close NE, Calgary, AB T3J 5B7, Canada.

    For the purposes of the RODO, the Company is the data controller.

  • Cookies are small files that are placed on your computer, mobile device or other device by a website, containing, among other things, details of your browsing history on that website.

  • Country refers to: Calgary, Canada

  • Data Controller, for the purposes of the RODO (General Data Protection Regulation), refers to the Company as a legal entity that alone or jointly with others determines the purposes and means of processing Personal Data.

  • Device means any device that can access the Service, such as a computer, cell phone or digital tablet.

  • RODO refers to the EU's General Data Protection Regulation.

  • Personal data is any information relating to an identified or identifiable natural person.

    For the purposes of the DPA, Personal Data means any information concerning you, such as your name, identification number, location data, online identifier or one or more factors related to your physical, physiological, genetic, mental, economic, cultural or social identity.

  • The service refers to the Site.

  • Service Provider means any individual or legal entity that processes data on behalf of the Company. This refers to third-party companies or individuals hired by the Company to facilitate the use of the Service, provide the Service on behalf of the Company, provide services related to the Service, or assist the Company in analyzing the use of the Service. For the purposes of the DPA, service providers are considered data processors.

  • Usage data refers to data collected automatically, generated by the use of the Service or from the infrastructure of the Service itself (for example, the duration of a site visit).

  • The website refers to 159 Saddlecrest Close NE, Calgary, AB T3J 5B7, Canada, available at https://transrespo.com/.

  • User means an individual accessing or using the Service or a company or other legal entity on behalf of which such individual accesses or uses the Service.

    Under the RODO, you may be referred to as a data subject or as a user because you are an individual using the Service.

Collection and use of your personal information

Types of data collected

Personal information

When you use our Service, we may ask you to provide us with certain personal information that may be used to contact or identify you. Personal information may include, but is not limited to:

  • E-mail address

  • Usage data

Usage data

Usage data is collected automatically when you use the Service.

Usage data may include information such as the Internet protocol address of your device (e.g., IP address), browser type, browser version, pages of our Service visited, time and date of visit, time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service via a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device used, unique mobile device ID, mobile device IP address, mobile operating system, type of mobile web browser used, unique device IDs and other diagnostic data.

We may also collect information sent by your browser each time you visit our Service or access it through a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

  • Cookies or browser cookies. A cookie is a small file placed on a User's Device. You may instruct your browser to reject all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our Service. Unless you have adjusted your browser settings to reject cookies, our Service may use cookies.
  • Web beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that enable the Company, for example, to count users who have visited those pages or opened an email and other related site statistics (for example, to record the popularity of a particular section and to verify system and server integrity).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device after you go offline, while session cookies are deleted immediately when you close your web browser. For more information on cookies, see our Privacy Policy article.

We use both session and persistent cookies for the purposes outlined below:

  • Necessary cookies

    Type: session cookies

    Administered by: Nas

    Purpose: These cookies are necessary to provide the services available through the Site and enable some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide these services.

  • Cookie Policy / Cookie Acceptance Notice

    Type: Persistent cookies

    Administered by: Nas

    Purpose: These cookies identify whether users have accepted the use of cookies on the Site.

  • Functional cookies

    Type: Persistent cookies

    Administered by: Nas

    Purpose: These cookies allow us to remember choices you make when using the Site, such as remembering your login information or language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences each time you use the Site.

For more information about the cookies we use and your cookie choices, visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal information

The Company may use Personal Information for the following purposes:

  • To provide and maintain our Service, including to monitor the use of our Service.
  • Managing Your Account: managing your registration as a user of the Service. The personal information you provide may provide you with access to various features of the Service available to a registered user.
  • In order to perform the contract: to develop, comply with and perform the contract for the purchase of products, items or services purchased by you or any other contract entered into with us through the Service.
  • To contact the User: To contact the User via email, phone calls, SMS messages or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or information messages related to functionalities, products or contracted services, including security updates, when necessary or reasonable to implement them.
  • Providing you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
  • Management of User Requests: Handling and managing User requests made to us.
  • Providing you with targeted advertising: We may use your information to develop and display content and advertisements (and work with third-party vendors who do so) tailored to your interests and/or location, and to measure their effectiveness.
  • For business transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as part of a going concern or as part of a bankruptcy, liquidation or similar proceeding in which among the assets being transferred is Personal Information of our Service users held by us.
  • For other purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing and user experience.

We may share your personal information in the following situations:

  • Service Providers: We may share your personal information with service providers to monitor and analyze your use of our Service, to advertise to you on third-party websites after you visit our Service, to contact you.
  • For business transfers: We may share or transfer your personal information in connection with or during the negotiation of a merger, sale of Company assets, financing or acquisition of all or part of our business by another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With business partners: We may share your information with our business partners in order to offer you certain products, services or promotions.
  • With other users: when you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly disseminated externally.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Storage of your personal data

The Company will retain your personal information only for as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use your personal information to the extent necessary to fulfill our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also store Usage Data for internal analysis purposes. Usage Data is generally kept for a shorter period of time, except when the data is used to enhance security or improve the functionality of our Service, or when we are legally required to keep the data for a longer period of time.

Transfer of your personal data

The User's information, including Personal Information, is processed at the Company's operational offices and at other locations where the parties involved in the processing are located. This means that the information may be transferred to and stored on computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by the transfer of such information shall constitute your consent to such transfer.

The Company will take all necessary steps to ensure that your information is handled securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or country unless there are appropriate controls in place, including the security of your information and other personal information.

Deletion of personal data

You have the right to delete or request our assistance in deleting your personal data collected by us.

Our service may give you the option to remove certain information about yourself from the service.

You can update, correct or delete your information at any time by logging into your account, if you have one, and visiting the account settings section to manage your personal information. You may also contact us to access, correct or delete your personal information.

Note, however, that we may have to store certain information when we have a legal obligation or legal basis to do so.

Disclosure of your personal information

Business transactions

If the Company is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. The Company will notify you before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other legal requirements

The Company may disclose your Personal Information in the good faith belief that such action is necessary to:

  • Compliance with legal obligation
  • Protection and defense of the Company's rights or property
  • Prevention or investigation of possible offenses related to the Service
  • Protecting the personal safety of Service Users or the public
  • Protection from legal liability

Security of personal data

The security of your personal information is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its complete security.

Detailed information about the processing of your personal data

The service providers we use may have access to your personal information. These third-party providers collect, store, use, process and transmit information about your activity on our Service in accordance with their Privacy Policy.

Email marketing

We may use your personal information to contact you to send you newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all such communications from us by using the unsubscribe link or instructions provided in any email we send you, or by contacting us.

We may use email marketing service providers to manage and send emails to you.

Behavioral remarketing

The Company uses remarketing services to advertise to you when you access or visit our Service. We and our third-party vendors use cookies and non-cookie technologies to help us recognize your device and understand how you use our Service so that we can improve our Service to reflect your interests and display ads to you that may be more interesting to you.

These third-party providers collect, store, use, process and transmit information about your activity on our service in accordance with their Privacy Policy and for the purpose of enabling us:

  • Measuring and analyzing traffic and browsing activity on our Service
  • Display ads for our products and/or services to you on third-party sites or applications
  • Measure and analyze the effectiveness of our advertising campaigns

Some of these third-party providers may use technologies other than cookies, which may not be affected by browser settings that block cookies. Your browser may not allow you to block such technologies. You may use the following third-party tools to reject the collection and use of information to display interest-based advertising to you:

Users can opt out of all personalized ads by enabling privacy features on their mobile device, such as Restrict ad tracking (iOS) and Opt out of ad personalization (Android). See your mobile device's help system for more information.

We may share information with these third-party providers, such as encrypted email addresses (if available) or other online identifiers collected from our service. This allows our third-party providers to recognize and deliver advertisements on different devices and browsers. To learn more about the technologies used by these third-party providers and their capabilities on different devices, please refer to the Privacy Policy of each provider listed below.

The third-party providers we use are:

  • Google Ads (AdWords)

    Google Ads (AdWords) remarketing service is provided by Google Inc.

    You can opt out of Google Analytics for display ads and customize ads in Google's ad network by visiting the Google Ads settings page: http://www.google.com/settings/ads.

    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent Google Analytics from collecting and using their data.

    For more information on Google's privacy practices, visit Google's Privacy & Terms website: https://policies.google.com/privacy.

Privacy RODO

Legal basis for processing personal data in accordance with the RODO

We may process Personal Information under the following conditions:

  • Consent: You have consented to the processing of Personal Data for one or more specified purposes.
  • Contract performance: The provision of Personal Data is necessary for the performance of the contract with the User and/or pre-contractual obligations.
  • Legal obligations: The processing of Personal Data is necessary to fulfill a legal obligation to which the Company is subject.
  • Vital interests: The processing of Personal Data is necessary to protect the vital interests of you or another individual.
  • Public interest: the processing of Personal Data is related to a task performed in the public interest or in the exercise of public authority entrusted to the Company.
  • Legitimate interests: The processing of Personal Data is necessary for the purposes of legitimate interests pursued by the Company.

In each case, the Company will be happy to help clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Your rights under the RODO

The Company is committed to maintaining the confidentiality of the User's Personal Data and ensuring that the User can exercise his or her rights.

You have the right, in accordance with this Privacy Policy and the law, if you are in the EU, to:

  • Request access to your personal information. The right to access, update or delete information we have about you. To the extent possible, you may access, update or request deletion of your personal information directly from your account settings section. If the user is unable to perform these actions on their own, they should contact us for assistance. This also allows the user to obtain a copy of the personal information we hold about them.
  • Request the correction of your personal information we hold about you. You have the right to correct any incomplete or inaccurate information we have about you.
  • Object to the processing of your personal data. You have this right if the legal basis for our processing of your data is a legitimate interest, and your particular situation makes you wish to object to our processing of your personal data on that basis. You also have the right to object to our processing of your personal data for direct marketing purposes.
  • Request for deletion of Personal Data. You have the right to request that we delete your Personal Data if there is no legitimate reason to continue processing it.
  • Request for transfer of your personal data. We will provide you or a third party of your choice with your personal information in a structured, commonly used machine-readable format. Please note that this right only applies to automated information that you have initially consented to the use of, or where we have used the information to perform a contract with you.
  • Withdrawal of Consent. You have the right to withdraw your consent to the use of your Personal Information. If you withdraw your consent, we may not be able to provide you with access to certain features of the Service.

Exercise your data protection rights under the RODO

You may exercise your rights of access, rectification, cancellation and objection by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will make every effort to respond to you as soon as possible.

You have the right to file a complaint with a data protection authority regarding our collection and use of your personal information. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

Children's privacy

Our Service is not directed to persons under the age of 13. We do not knowingly collect personal information from persons under the age of 13. If you are a parent or guardian and know that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from persons under 13 without verifying parental consent, we will take steps to remove the information from our servers.

If we need to rely on consent as the legal basis for processing user information, and the user's country requires parental consent, we may require the consent of the user's parent before collecting and using the information.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be redirected to that third party's website. We strongly recommend that you read the Privacy Policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service before the change takes effect and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to periodically check this Privacy Policy for any changes. Changes to this Privacy Policy shall become effective upon publication on this website.

Contact

If you have any questions about this Privacy Policy, you can contact us: